Our Policy & FAQ
Please carefully review the following terms and conditions, as they govern any contract between us for the sale of goods. It is essential that you read and understand these terms before placing an order. If you have any questions or require clarification, please contact us at dannysvintagewatches@gmail.com.
By placing an order, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions, including our return policy. Your order constitutes an offer to purchase the goods, but it does not guarantee acceptance. A contract between us is formed only when we confirm your order by email or phone (order confirmation).
Please note that all items listed on our website are available for purchase unless sold in-store or through social media platforms before removal from the site. In the event that an item you have purchased is sold before being removed from the site, we will notify you promptly.
All goods remain available for sale until full payment is received. We guarantee that every watch sold is 100% authentic and has been thoroughly inspected by the Danny’s Vintage Watches team and our experienced watchmakers. Watches are sold as-is, unless otherwise specified to include additional accessories such as boxes, papers, or pamphlets.
At Danny’s Vintage Watches, we don’t just sell timepieces; we preserve history and deliver trust. Each watch in our collection undergoes a meticulous, multi-step inspection by our team of seasoned experts to ensure absolute authenticity and quality. We guarantee that every watch is genuine, period-correct, and as described—because your trust matters.
Our Promise:
Authenticity for Life: We guarantee the authenticity of every watch for its lifetime, offering you peace of mind with every purchase.
Precision & Integrity: Our experts scrutinize each component for period-correctness, ensuring your watch is a true reflection of its era.
Unmatched Customer Care: Your satisfaction is our highest priority. Whether you have questions about your watch’s history, need assistance with maintenance, or have any other concerns, our dedicated support team is here to help, promptly and personally.
Timekeeping Accuracy: Every watch is guaranteed to be keeping accurate time upon shipping. Please note that vintage watches, typically 20+ years old, may naturally deviate by a few seconds daily, which is standard for such timeless pieces.
Warranty Coverage: Danny’s Vintage Watches offers a comprehensive one-year warranty from the date of purchase, covering any malfunctions in timekeeping within a tolerance of +/- 1 minute per day. Should your watch require adjustment, please contact us for complimentary servicing by our esteemed watchmakers. Note that damages caused by external factors, including water exposure and physical wear (e.g., scratches), are not covered under our warranty.
We advise against submerging vintage watches in water. Water resistance levels from the manufacturing period may no longer apply, and therefore, water damage is explicitly excluded from our warranty coverage.
We are committed to providing a secure and seamless payment experience. Our site features a built-in payment processor that accepts PayPal, Stripe, most major credit cards (Visa, MasterCard, American Express), and bank wires. U.S. residents also have the option to pay via Zelle and Cash App. If you prefer to pay via bank wire, please contact us in advance so that we can reserve the item you wish to purchase.
We ship via FedEx, USPS, UPS, and DHL, depending on the item's value and your location. All domestic shipments are fully insured. The following are our domestic shipping rates:
FedEx Next Day: $60-$80, depending on location
FedEx 2-Day: $40
We also offer international shipping, with prices varying based on your location. Please speak with our team for international shipping rates.
Please note that any customs duties, taxes, or import fees are the responsibility of the buyer. This includes all international shipments, where customs fees may apply upon arrival in your country.
For payments made via bank wire, processing and fraud detection can take up to 3 business days. All orders will be shipped the following business day after payment has cleared and been approved by our fraud detection team.
We are committed to your satisfaction with your watch purchase. Upon delivery, you have a 3-day inspection period. If the watch does not meet your expectations, you may return it, provided it is in the same condition as when it was shipped. Return shipping costs are the responsibility of the buyer. To initiate a return, please contact your designated sales associate.
All our watches undergo a thorough inspection process to ensure authenticity and accurate timekeeping. We strive to describe each watch accurately, so please review the provided pictures and descriptions carefully. If the watch does not arrive as described or is running poorly, you may return it for servicing or a full refund within the 3-day inspection period. Refunds are typically processed within 7-10 business days.
Danny’s Vintage Watches operates as an independent dealer and is not endorsed, sponsored by, associated with, or affiliated with Rolex or any other watch brand mentioned or displayed on our website. All product names, trademarks, and brand names used herein are for identification and descriptive purposes only and are properties of their respective owners. The use of these names, trademarks, and brands does not imply endorsement or any business association with the trademark holders.
Daniel Matatov's journey into the world of horology began in the heart of Manhattan's Diamond District, a place where the hustle and bustle of commerce and the glimmer of jewels could easily dazzle a young mind. But for Daniel, it wasn't just the allure of diamonds that caught his eye—it was the intricate, ticking treasures that adorned the wrists of those who passed through the district.
At just 15 years old, Daniel found himself mesmerized by the world of watches. It wasn't long before his curiosity turned into a full-blown passion. But the true catalyst for his deep-seated love of vintage timepieces was a seemingly insignificant gold-plated Croton watch he discovered in his grandfather's garage. This watch, overlooked by many, held a special place in Daniel’s heart. It was more than just a timepiece; it was a connection to his roots, to the stories and memories of his grandfather.
The Croton wasn’t just a watch—it was the spark that ignited Daniel’s journey. He was so captivated by it that he even made it the subject of a public speaking class in college. His classmates, puzzled by his poetic devotion to this old, worn watch, couldn't understand why he spoke of it as if his life depended on it. But that’s what passion looks like—an unshakable love for something that others might dismiss as ordinary.
Daniel’s appreciation for all things vintage—watches, art, homes—was deeply influenced by his grandfather, a man who valued the stories behind the objects. This appreciation became the foundation upon which Daniel built Danny’s Vintage Watches. He recognized that the world of vintage watches could be intimidating, especially for those who were new to it. The watches were fragile, often faked, and the gray market sellers could be daunting. But Daniel saw this challenge as an opportunity. He wanted to demystify the process, to make it accessible for everyone to experience the magic of vintage timepieces without the pretension or the pitfalls.
During the COVID-19 pandemic, the surge in the pre-owned watch market pushed Daniel to turn his passion into a full-time pursuit. What started as a fascination became a profession, and Danny’s Vintage Watches was born. Since then, Danny’s Vintage Watches has sold thousands of watches to consumers around the world, with a unique ethos: making time travel possible.
Every watch sold by Danny’s Vintage Watches carries with it a story, a piece of history, and a connection to the past. Just like the Croton watch that started it all, these timepieces are more than just objects; they are vessels of memories, waiting to be cherished by their next owners. Daniel’s journey from a young boy in Manhattan’s Diamond District to the founder of a successful vintage watch business is a testament to the power of passion, persistence, and the stories that bind us to the things we love.